Dave K. — $12k new revenue

Plumbing Business, Regional QLD

"We were missing 5 or 6 calls every weekend. After setting up an AI phone assistant, we picked up $12k in new jobs in the first month alone."
Dave K.

Dave K.

Plumbing Business, Regional QLD

$12k new revenue

Dave runs a plumbing business in regional Queensland — mostly residential, a lot of emergency work. The business was doing well on the tools, but he kept losing jobs he never knew about. Every weekend, while he was under a house fixing a burst pipe, his phone was ringing out. Customers with urgent problems don’t leave messages. They call the next number on Google.

He was missing five or six calls every weekend. At $300–$400 a job, it was adding up to thousands a month in invisible lost revenue.

We set up an AI phone assistant that answers every call in under three seconds, in a natural voice that sounds like a real receptionist. It handles the full intake — understands the problem, books the job into Dave’s calendar, and sends him a text with the details. For emergencies, it routes an alert immediately so he can decide whether to respond. It works at 11pm on a Sunday the same as it does at 9am on a Tuesday.

In the first month, Dave picked up $12,000 in new jobs that would have gone to competitors. The system paid for itself inside the first week.