Terms of Service

About these terms

These terms govern your use of the Workswell website (workswell.com.au) and any services you engage us to provide. By using our site or engaging our services, you agree to these terms. If you don't agree, please don't use our site or services.

Workswell is an Australian business. These terms are governed by the laws of New South Wales, Australia.

Our services

Workswell provides AI consulting, workflow automation, and AI agent build-and-deploy services for small businesses. The specific scope, deliverables, timeline, and pricing for any engagement are agreed separately in writing (via email or a formal service agreement) before work begins.

Using our website

You may use this website for lawful purposes only. You must not:

• Use the site in any way that breaches applicable laws or regulations
• Attempt to gain unauthorised access to any part of the site or its infrastructure
• Transmit unsolicited commercial communications
• Scrape or reproduce site content without our written permission

Intellectual property

All content on this website — including text, graphics, and code — is owned by or licensed to Workswell. You may not reproduce, distribute, or create derivative works from any site content without our express written consent.

For client work: upon full payment, you own the deliverables we build for you. We retain the right to reference the engagement in our portfolio unless you ask us not to in writing.

Third-party tools and services

Our services may involve configuring or integrating third-party AI tools (e.g. OpenAI, Google, Make, Zapier). Your use of those tools is subject to their own terms of service. We are not responsible for changes, outages, or policy updates made by third-party providers.

Limitation of liability

To the maximum extent permitted by Australian law, Workswell is not liable for any indirect, incidental, or consequential loss arising from your use of our website or services — including loss of revenue, data, or business opportunity.

Our total liability for any claim related to our services is limited to the amount you paid us for the relevant engagement.

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded by contract.

Warranties

We provide our services with reasonable care and skill. We do not guarantee specific business outcomes (e.g. revenue increases or time savings) from AI tools we implement — results depend on how you use the tools and factors outside our control.

Payment

Payment terms for each engagement are agreed in writing before work begins. If you fail to pay invoices by the due date, we reserve the right to pause or cease work until payment is received.

Termination

Either party may end a service engagement with reasonable written notice. Any work completed up to the termination date is billable at the agreed rate.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the last revision. Continued use of our site after changes means you accept the updated terms.

Contact

Questions about these terms? Email us at [email protected].